Delivery & Returns
We ship worldwide using UPS, Parcelforce, DHL and other reputable courier services. If you are based in the UK we offer a free collection service from our Norwich space. If you are located within a 20 mile radius of Norwich city centre we offer a free delivery service. For more information on our delivery services please feel free to contact us at firstname.lastname@example.org
Once you place an order with us, you have 48 hours after delivery to change your mind. Return the item(s) to us in identical condition (including, where applicable, original packaging) within seven days and we will be happy to offer a full refund.
We do not cover the cost of returns and we do not accept liability if an item is damaged in transit back to us.Please note, we are unable to offer returns on sale items. All sales on discounted items are final unless the purchased item is proven to be faulty.
We ask that you understand what you are buying. Some of our pieces are over 50 years old so please expect signs of wear that are commensurate with the age of the item. While every effort is made to ensure all defects are either repaired or highlighted, human error can still occur. In this unlikely event, please contact us and we will set in place alternative arrangements.